Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. We offer the following options:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Free Shipping We offer free standard shipping on all orders over $200.00.
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information is typically active within 24 hours.
Damages & Lost Packages NTS is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us at training@ntsprotection.com within 7 days of delivery with photos of the damage.
International Shipping We currently do ship internationally. International customers are responsible for all duties, taxes, and customs fees.
Contact Us For shipping questions, reach us at training@ntsprotection.com or 1-800-456-1043.